The T.M.L. LTD grants a warranty for material and manufacturing defects on his boilers production in the conditions of normal installation, use and maintenance of the contested product. Any variation or waiver of the requirements listed below must be accepted in writing by T.M.L. LTD.
Duration
The warranty period begins on the date stated on document delivery. This term does not extend nor renew following an intervention for warranty replacement. Warranty Duration is provided in the descriptive section of each product. For the accessories to and for the generic articles, for which it is expressly specified, the warranty period of two years with the exception of electrical and electronic devices for which the duration is one year.
Orders
All orders are subject to our approval. With the order the Customer agrees to accept our "Terms General Sales and Warranty". Approved orders undertake finally the customer, and they can not be modified or canceled without written permission of the TML LTD. The delivery dates given in order confirmations are indicative and not binding; delays are not place by the customer, the cancellation/change order, nor to claim compensation and/or suspension of payments.
Product Sizing
The T.M.L. Ltd., based on many years of experience gained, manufactures tanks according to an internal sizing of thicknesses that, for the low risk class as they fall, not It is regulated, at least in Italy, by particular regulations of Entities Certifiers. The need for a sizing carried out in the compliance with regulations set by organizations Specific Italian or foreign, It must be expressly highlighted in request phase of offer. This applies both to the tank for the insulation. Units and dimensions stated in this catalog may subject to change without notice.
Shipments
All our products are made to be understood ex works, packaged with bubble wrap and pallet are therefore charged to the buyer shipping costs. If the delivery was agreed free destination, the goods shall be deemed made on the truck and not unloaded. The goods travel at the risk of the customer, even if sent clear destiny. Any dispute as to the integrity packaging or lack of packages shall be noted on transport document in the presence of the carrier and sent by registered mail to the same (with a copy to the TML Ltd.) within three days of receipt of goods.
Complaints
Who receives the goods is always required to verify the integrity of the product and compliance with the order, any disputes are to be notified in writing no later than eight days after receipt of goods. Any claims not qualifying for suspension of payments. Returns are not accepted without our prior written authorization.
Installation
Each warranty is void if they are not respected provisions of law or technical specifications for an installation in a workmanlike manner; below are recalled some specific installation to adhere strictly to the recognition of the guarantee:
Warranty intervention
The buyer is obliged to provide all information necessary (technical, photographic, etc.) to find the cause of the damage; it is mandatory to give T.M.L. the right to view the claimed product in the place where it was installed. In case of fault of our responsibility, it will be at our discretion the choice to repair or replace the entire defective product or parts of it. The T.M.L. does not cover any costs for any direct and/or indirect damages resulting from detected defects nor costs related to removal of defective products and installation of replacement products. Should it be necessary to intervene at our facility the contested product has to be delivered to our factory, charged to the sender.
Exclusions from Warranty
The warranty ceases its validity under the following circumstances:
Payments
Payments of invoices relating to the supply must be made within the time allowed. Unauthorized delays will determine the application of default interest according to the current rate, and the right to suspend any supplies in progress.
Property
The delivered goods remain the property of TML LTD until the relevant payment is completed. In case of incomplete payment by the Customer, the TML LTD is entitled to demand the return of the supply, with the right to retain the sums paid as compensation.
Jurisdiction
The venue for any disputes in law is Teramo - ITALY.